The Reviews of our Customers
EXCELLENT Based on 648 reviews Posted on Booking Ciari10Verified ☺El balcon y su vista, la toscana a pleno, atardecer hermoso para comer ahi mismo ☹Hay una escalera de acceso muy empinadaPosted on Booking Marie9.0Verified Ideale uitvalsbasis voor een stadsbezoek aan Cortona ☺De ligging is het beste dat je kan hebben in Cortona ☹Alles was top!Posted on Booking Chiara10Verified Torno spesso e la struttura è anche familiare. Un piacere come stare a casa ma con confort ☺La struttura è centralissima e ben tenuta con camere spaziose e molto belle. Sempre pulitissime. Lo staff è sempre disponibile a sopperire ogni esigenza e sono tutti professionali e disponibili. ☹Tutto perfetto.Posted on Booking David10Verified We spent a night in Cortona and chose this hotel. The staff greeted us immediately and explained everything we needed to ☺Staff, location and facilities ☹NothingPosted on Booking Keith10Verified One week stay at Hotel San Michele for our wedding ☺We stayed at Hotel San Michele in Cortona for one week for our wedding. The hotel was in an excellent town centre location. We booked & stayed in room 218 Suite Terraza, the view from the terrace was terrific, the room was spacious, comfortable, with excellent air conditioning, with; a fridge & refreshment making facilities, plenty of clothes storage space, seating & two tvs. All staff at the hotel. from reception, breakfast & housekeeping, were knowledgeable, friendly, approachable & helpful & made us feel welcome & were genuinely interested in us & not just as paying customers. The hotel was clean & well appointed. Car parking was available at an extra cost, however, this was not expensive & was essential due to the TLZ in the town & the fact that most other hotels did not have a car park facility. ☹Room 218 is one of the rooms in the hotel which does not have a walk in stand up shower due to to the design of the sloping ceiling bathroom & due to the age of the hotel,however, there was a telephone shower in the jacuzzi bath . However, this is not a criticism.Posted on Booking Anne10Verified Perfect location in an excellent hotel!! ☺The hotel was excellently situated near the main square, in easy range of the bus stop to the railway station at Camucia Cortona tickets 1.30 euro. The air conditioning was excellent and the hotel had everything we needed including its own bar, our room was spotless and the breakfast was perfect. The staff were lovely, ask for a map, they gave us lots of local information. ☹We couldn’t have asked for more.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT Based on 282 reviews Posted on Expedia Claudia10Verified ☺Cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Expedia Verified traveler8.0Verified The location is fantastic. Just steps from the shopping and restaurants. The hotel is old fashioned and charming. The bathrooms are in need of an upgrade both fixtures and lighting. But it’s quirky ways also are the very thing that makes it charming. I would ask for a room furthest away from Via Nationale as that street can be loud at night. They have a nice breakfast each morning w an option to eat in the outdoor courtyard. Their sweet staff will bring you speciality coffees to enjoy! ☺Cleanliness, staff & service, property conditions & facilitiesPosted on Expedia WAGNER10Verified Posted on Expedia Gianni10Verified Ottimo hotel centralissimo. Il personale è stato davvero eccezionale. Complimenti ☺Cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Expedia Robert10Verified ☺Cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Expedia Michel10Verified ☺Cleanliness, staff & service, property conditions & facilities, room comfortPosted on Expedia JOE10Verified Posted on Expedia Anna10Verified ☺Cleanliness, staff & service, property conditions & facilities, room comfortPosted on Expedia Yvonne10Verified Very friendly and helpful staff. Nice rooms ☺Cleanliness, staff & service, amenities, property conditions & facilitiesVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT Based on 268 reviews Posted on Google H MTrustindex verifies that the original source of the review is Google. We had a wonderful one night stay in this hotel, even through the hail storm on the top floor that evening. The staff are excellent in every way. The included breakfast was also better than most hotel breakfasts. The location is ideal, just steps from the main piazza. We would definitely stay there again.Posted on Google Kevin KaminskiTrustindex verifies that the original source of the review is Google. Der Aufenthalt im Hotel war sehr schön. Die Inneneinrichtung des Hotels und der Zimmer ist rustikal, aber mit viel Charme. Die Lage des Hotels ist spitze, da direkt im Zentrum am Marktplatz gelegen. Der Service in Hotel ist außerordentlich gut. Alle Mitarbeiter, von Reinigung, übers Frühstück bis zur Rezeption sind äußerst zuvorkommend. Besonders hervorheben möchte ich den Service von Amalia. Sie machte einen fantastischen Job und hat uns bei all unseren Anliegen unterstützt.Posted on Google A NTrustindex verifies that the original source of the review is Google. We really enjoyed our stay at this hotel AMALIA went out of her way to make us feel welcomed. We really appreciated her assistance My only complaint would be the breakfast needs to be revampedPosted on Google Dottore 1964Trustindex verifies that the original source of the review is Google. Con mia moglie abbiamo alloggiato in una camera categoria Classic con aria condizionata (ottima camera ci è veramente piaciuta) in questo hotel a 4 stelle situato nel cuore del centro storico di Cortona, all'interno dello storico Palazzo Baldelli del XV secolo ed a pochi passi dalle principali piazze, dal Teatro Signorelli e dal MAEC (Museo dell'Accademia Etrusca), e a meno di 100 metri dal Centro Congressi. È l'unico hotel del centro storico a disporre di un parcheggio privato, accessibile tramite la porta della città in Via Guelfa per i clienti. Hotel dispone di una reception attiva 24 ore su 24, ascensore, colazione a buffet molto buona abbondante e con vasta scelta di dolce e salato, bar interno e area benessere con vasca idromassaggio Offre 40 camere uniche dotate di comfort moderni, travi in legno, connessione Wi-Fi gratuita e, in alcuni casi, vasche idromassaggio o vista sulla Val di Chiana e tutte le camere hanno aria condizionata. Tutto il personale dell’hotel e della reception accogliente sorridente competente professionale cordiale e disponiblle. Prezzi cari ma giusti per la qualità dell’albergo. My wife and I stayed in a Classic room with air conditioning (an excellent room, we really liked it) at this 4-star hotel located in the heart of Cortona's historic center, within the historic 15th-century Palazzo Baldelli, just steps from the main squares, the Signorelli Theater, and the MAEC (Museum of the Etruscan Academy). It's also less than 100 meters from the Congress Center. It's the only hotel in the historic center with private parking, accessible for guests through the city gate on Via Guelfa. The hotel has a 24-hour reception, an elevator, a very good, generous breakfast buffet with a wide selection of sweet and savory items, an on-site bar, and a wellness area with a hot tub. It offers 40 unique rooms equipped with modern amenities, wooden beams, free Wi-Fi, and, in some cases, hot tubs or views of the Val di Chiana. All rooms are air-conditioned. All the hotel and reception staff are welcoming, smiling, competent, professional, friendly, and helpful. Prices are expensive but fair for the quality of the hotel. Mon épouse et moi avons séjourné dans une chambre Classique climatisée (une excellente chambre, nous l'avons beaucoup appréciée) de cet hôtel 4 étoiles situé en plein cœur du centre historique de Cortona, au sein du Palazzo Baldelli, un édifice historique du XVe siècle, à deux pas des places principales, du théâtre Signorelli et du MAEC (Musée de l'Académie étrusque). Il se trouve également à moins de 100 mètres du Palais des Congrès. C'est le seul hôtel du centre historique à disposer d'un parking privé, accessible aux clients par la porte de la ville, Via Guelfa. L'hôtel propose une réception ouverte 24h/24, un ascenseur, un excellent petit-déjeuner buffet copieux avec un large choix de mets sucrés et salés, un bar et un espace bien-être avec bain à remous. Il offre 40 chambres uniques dotées d'équipements modernes, de poutres apparentes, d'une connexion Wi-Fi gratuite et, pour certaines, d'un bain à remous ou d'une vue sur le Val di Chiana. Toutes les chambres sont climatisées. Tout le personnel de l'hôtel et de la réception est accueillant, souriant, compétent, professionnel, aimable et serviable. Les prix sont élevés, mais justifiés par la qualité de l'hôtel. Das Hotel verfügt über eine 24-Stunden-Rezeption, einen Aufzug, ein sehr gutes und reichhaltiges Frühstücksbuffet mit einer großen Auswahl an süßen und herzhaften Speisen, eine hoteleigene Bar und einen Wellnessbereich mit Whirlpool. Es bietet 40 individuell gestaltete Zimmer mit modernen Annehmlichkeiten, Holzbalken, kostenfreiem WLAN und teilweise Whirlpool oder Blick auf das Val di Chiana. Alle Zimmer sind klimatisiert. Alle Hotel- und Rezeptionsmitarbeiter sind zuvorkommend, freundlich, kompetent, professionell und hilfsbereit. Die Preise sind zwar hoch, aber angesichts der Hotelqualität angemessen.Posted on Google Sara MancaTrustindex verifies that the original source of the review is Google. I’ve travelled a lot, but the kindness, bright personalities, warm smiles, and genuine feeling of welcome I found here are truly out of this world! Thank you expecially to Amalia Renèe Manuel e Gabriele :)Posted on Google Michael HiltonTrustindex verifies that the original source of the review is Google. A very lovely hotel 🏨. The vibe of the hotel is olde worldy. The rooms are comfortable with a good amount of space. Bed 🛌 was firm but OK. The room had tea and coffee ☕️ and a kettle but no mugs or teaspoons. A bit weird. The staff were very helpful and friendly. Breakfast was pretty good except for the juices which were like a fruit drink not a fruit juice.Posted on Google R. H.Trustindex verifies that the original source of the review is Google. Nice hotel, a bit expensive but in the heart of beautiful Cortona. Very old building with lots of stairs, mini stairs and hallways. Getting lost is not an option. 😀 The room was fine but especially the bathroom was a bit outdated. Staff very friendly and helpful.Posted on Google Giovanni UllianaTrustindex verifies that the original source of the review is Google. Più che un hotel, una dimora patrizia. Meraviglioso palazzo storico in pieno centro. Grande gentilezza e disponibilità dello staff e "pet friendly". I nostri amici animali sono più che benvenuti. Prenotandolo, hanno disponibilità di un garage sempre in centro. Camera (nel nostro caso) molto ampia con ogni dotazione necessaria. Ottima esperienza.Posted on Google Alessandro RendaTrustindex verifies that the original source of the review is Google. Posizione ottima perché davvero vicina al centro storico. Le camere spaziose e pulite. La nostra era ben insonorizzata. Nella stanza affianco c’era un neonato ma non abbiamo sentito nulla. Dormito con la finestra aperta ed era tranquillissimo. Ottima la colazione. La struttura poi è molto interessante da un punto di vista storico.Posted on Google Alice SeberTrustindex verifies that the original source of the review is Google. Personale molto accogliente e attento. Soggiorno piacevole e rilassante. Super consigliato!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
TripAdvisor Reviews
Posted on Tripadvisor garbo9Verified One week holiday at at Hotel San Michele Cortona We stayed for one week for our wedding. the Hotel styled in typical Tuscan style & is centrally located near the top of Via Guelfa which leads onto the Piazza Della Republica & Piazza Signorelli, a short 2 minute walk from the front door. The hotel provided parking at an extra cost of 30Euros per night. We stayed in room 218, which was beautiful, spacious, well appointed with a terrace Balcony with a lovely view. The only downside was that there was no stand up shower in the bathroom due to the sloping roof. All of the staff, from Reception, Breakfast staff & Housekeeping, hotel were welcoming, friendly, helpful & knowledgeable & all made our stay perfect & enjoyable. the breakfast was varied & substantial with a lovely outdoor covered courtyard for dining. We would thoroughly recommend this hotel for a stay in Cortona.Posted on Tripadvisor Romina KVerified Rundum empfehlenswert Wir hatten einen super Aufenthalt und wurden, besonders von Amalia, bestens betreut. Es gab nichts, was sie nicht für uns organisiert hat. Taxi, Nähzeug, Bügelzimmer, Kaffee … Alle anderen Mitarbeiter*innen waren auch stets zuvorkommend, die Zimmer waren sauber und die alte Geschichte des Hotels kam gut zur Geltung, ohne altbackend zu wirken.Posted on Tripadvisor Patricia KVerified Mon refuge a Cortona Séjour impeccable au St. Michèle : accueil chaleureux, chambres confortables et une tranquillité rare au cœur de la villePosted on Tripadvisor Ashley CVerified One of the best hotels I’ve ever stayed in I cannot say enough good things about my experience. This is one of the best hotels I’ve ever stayed in with the most kind, welcoming, accommodating staff. The front desk employees were wonderful. The room was very comfortable and charming, the lobby and common spaces in the hotel were exquisite, and the complimentary breakfast was exceptional and filling. The hotel is directly in town, right off the main square. It is very clean and reasonably priced (especially with the breakfast included). Will definitely be back in the futurePosted on Tripadvisor Dottore1964Verified Excelent 4 stars hotel!! Con mia moglie abbiamo alloggiato in una camera categoria Classic con aria condizionata (ottima camera ci è veramente piaciuta) in questo hotel a 4 stelle situato nel cuore del centro storico di Cortona, all'interno dello storico Palazzo Baldelli del XV secolo ed a pochi passi dalle principali piazze, dal Teatro Signorelli e dal MAEC (Museo dell'Accademia Etrusca), e a meno di 100 metri dal Centro Congressi. È l'unico hotel del centro storico a disporre di un parcheggio privato, accessibile tramite la porta della città in Via Guelfa per i clienti. Hotel dispone di una reception attiva 24 ore su 24, ascensore, colazione a buffet molto buona abbondante e con vasta scelta di dolce e salato, bar interno e area benessere con vasca idromassaggio Offre 40 camere uniche dotate di comfort moderni, travi in legno, connessione Wi-Fi gratuita e, in alcuni casi, vasche idromassaggio o vista sulla Val di Chiana e tutte le camere hanno aria condizionata. Tutto il personale dell’hotel e della reception accogliente sorridente competente professionale cordiale e disponiblle. Prezzi cari ma giusti per la qualità dell’albergo. My wife and I stayed in a Classic room with air conditioning (an excellent room, we really liked it) at this 4-star hotel located in the heart of Cortona's historic center, within the historic 15th-century Palazzo Baldelli, just steps from the main squares, the Signorelli Theater, and the MAEC (Museum of the Etruscan Academy). It's also less than 100 meters from the Congress Center. It's the only hotel in the historic center with private parking, accessible for guests through the city gate on Via Guelfa. The hotel has a 24-hour reception, an elevator, a very good, generous breakfast buffet with a wide selection of sweet and savory items, an on-site bar, and a wellness area with a hot tub. It offers 40 unique rooms equipped with modern amenities, wooden beams, free Wi-Fi, and, in some cases, hot tubs or views of the Val di Chiana. All rooms are air-conditioned. All the hotel and reception staff are welcoming, smiling, competent, professional, friendly, and helpful. Prices are expensive but fair for the quality of the hotel. Mon épouse et moi avons séjourné dans une chambre Classique climatisée (une excellente chambre, nous l'avons beaucoup appréciée) de cet hôtel 4 étoiles situé en plein cœur du centre historique de Cortona, au sein du Palazzo Baldelli, un édifice historique du XVe siècle, à deux pas des places principales, du théâtre Signorelli et du MAEC (Musée de l'Académie étrusque). Il se trouve également à moins de 100 mètres du Palais des Congrès. C'est le seul hôtel du centre historique à disposer d'un parking privé, accessible aux clients par la porte de la ville, Via Guelfa. L'hôtel propose une réception ouverte 24h/24, un ascenseur, un excellent petit-déjeuner buffet copieux avec un large choix de mets sucrés et salés, un bar et un espace bien-être avec bain à remous. Il offre 40 chambres uniques dotées d'équipements modernes, de poutres apparentes, d'une connexion Wi-Fi gratuite et, pour certaines, d'un bain à remous ou d'une vue sur le Val di Chiana. Toutes les chambres sont climatisées. Tout le personnel de l'hôtel et de la réception est accueillant, souriant, compétent, professionnel, aimable et serviable. Les prix sont élevés, mais justifiés par la qualité de l'hôtel. Meine Frau und ich wohnten in einem Classic-Zimmer mit Klimaanlage (ein ausgezeichnetes Zimmer, es hat uns sehr gut gefallen) in diesem 4-Sterne-Hotel im Herzen der Altstadt von Cortona, im historischen Palazzo Baldelli aus dem 15. Jahrhundert, nur wenige Schritte von den Hauptplätzen, dem Signorelli-Theater und dem MAEC (Museum der Etruskischen Akademie) entfernt. Auch das Kongresszentrum ist weniger als 100 Meter entfernt. Es ist das einzige Hotel in der Altstadt mit einem privaten Parkplatz, der Gästen über das Stadttor an der Via Guelfa zugänglich ist. Das Hotel verfügt über eine 24-Stunden-Rezeption, einen Aufzug, ein sehr gutes und reichhaltiges Frühstücksbuffet mit einer großen Auswahl an süßen und herzhaften Speisen, eine hoteleigene Bar und einen Wellnessbereich mit Whirlpool. Es bietet 40 individuell gestaltete Zimmer mit modernen Annehmlichkeiten, Holzbalken, kostenfreiem WLAN und teilweise Whirlpool oder Blick auf das Val di Chiana. Alle Zimmer sind klimatisiert. Alle Hotel- und Rezeptionsmitarbeiter sind zuvorkommend, freundlich, kompetent, professionell und hilfsbereit. Die Preise sind zwar hoch, aber angesichts der Hotelqualität angemessen.Posted on Tripadvisor Viviana CVerified Soggiorno confortevole! Ottimo! Personale disponibilissimo! Posizione centrale!Posted on Tripadvisor Robert ZVerified Lovely hotel is great location Hotel San Michele is a lovely hotel in a perfect location located near the center of town. The only thing preventing me from giving it 5 stars is the tub/shower setup. We stayed in an upper room (with a balcony with a great view). There is a bathtub, with a long cord for a shower. But the bathtub is not enclosed and the ceiling is low, so it is very difficult to take a shower without getting the room wet. Other than that, everything was great.Posted on Tripadvisor Giuseppe FVerified Il meglio che possiamo attenderci dalla nostra bella Italia: cultura di alto livello e enogastronomia eccellente Esperienza da ripetere: hotel dí alto livello, ottimo servizio,colazione ricca e di ottima qualità, personale molto disponibile, struttura situata in pieno centro storico, con accesso facile a tutti i luoghi da visitarePosted on Tripadvisor caramia100Verified Ottima scelta Palazzo del 500 bellissimo, ristrutturato mantenendo lo stile. Camera grande, dove forse una volta era la cucina, per la presenza della cappa del camino e del lavatoio. Mobili di antiquariato ben scelti. Letto comodo. Unico neo l'affaccio in una piccola chiostrina e l'impossibilità di aprire la finestra per la maniglia molto in alto. Colazione raffinata in un bel salone. Personale gentile e sempre disponibile e cordiale. Comodo garage accanto all'albergo, ma necessità del personale per mettere e riprendere l'auto. Consiglio questo albergo a chi va in visita a Cortona oltre che per la raffinatezza, anche per la posizione centralissima.Posted on Tripadvisor Marco RVerified Esperienza superlativa L'albergo è in un antico palazzo storico nel centro di Cortona. Splendida l'ambientazione e le sale comuni, ottima la camera, spaziosa e nello stile dell'ambiente. Ben fornite le prime colazioni. Personale gentilissimo, anzi di più. Dall'albergo si ha il centro a pochi metri e tutta Cortona a portata di piede. Ritengo molto consigliabile prenotare il garage.Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
