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The Reviews of our Customers

Explore the reviews our customers have left over the years on many booking channels such as Google, TripAdvisor, Booking.

The Reviews of our Customers

Booking.com Reviews

Chloe
Chloe
4. July, 2023.
10
Beautiful classic Italian hotel with amazing breakfast! ☺ The location is very convenient. Please note it is on a very steep hill, so if you’re not able to manage walking to/from physically, this may not be the place for you. Cortona is full of hills in general. Beautiful décor, amazing ample breakfast and super friendly staff. It has a classical “old Italian” feel but kept up pristinely.
Steve
Steve
3. July, 2023.
9.0
Lovely hotel wish we had stayed two nights ☺ Great location right in town centre. Parking in own garage at the hotel ☹ Expensive parking
Vincenzo
Vincenzo
3. July, 2023.
8.0
Magic ☺ You will love this place: it's in the heart of Cortona and you'll feel the magic of this place. Hotel staff is very kind and helpul; breakfast is good. Remember: you can't access to the city centre by car but hotel can allow you to load/unload your suitcases by a temporary pass. ☹ Bed
Michael
Michael
2. July, 2023.
8.0
Very Good
Marcella
Marcella
30. June, 2023.
9.0
Wonderful
Monica
Monica
30. June, 2023.
8.0
☺Stanza pulita,pozione buona praticamente in centro. Personale gentilissimo ed colazione ottima. ☹La camera standard che abbiamo preso non è ad altezza di un quattro stelle....bagno da rimodernare.
Maria
Maria
29. June, 2023.
10
Exceptional
Breno
Breno
26. June, 2023.
10
Exceptional
Anonymous
Anonymous
24. June, 2023.
10
Exceptional
Carolyn
Carolyn
22. June, 2023.
9.0
Wonderful

Expedia Reviews

Valdivia
Valdivia
10. October, 2022.
10
Lovely hotel. Center of Old Town Cortona, in historic building. Room was spacious, tall ceilings, quiet. Great 18th century decor. Great price for the room. Breakfast was delicious.
Concetta, Philadelphia
Concetta, Philadelphia
8. October, 2022.
10
The Hotel San Michele is a comfortable, quiet, and friendly hotel in Cortona. You are far from the crowds of over-eager tourists within the walls of your room, tastefully decorated in Renaissance-style furnishings. The daily breakfast service, if you choose to purchase, was varied and abundant with both traditional Italian items like cornetti and crostata, as well as American/British and German-breakfast staples (like American coffee, eggs, bacon, sausage, charcuterie, and meusli). The hotel's staff is courteous, helpful and attentive to guests. I was assisted with both tourist inquiries and with hiring a driver* to another city. (The reception desk associate even managed to snag me a decent price.)
Virgil N
Virgil N
7. October, 2022.
10
The hotel and the room was beautiful and very rustic! It was well located to the town square and the staff were excellent! Very customer focussed and provided great service to us!
Isabel
Isabel
5. October, 2022.
8.0
We had a spacious room on the 1st floor facing the courtyard. The bed could be comfier but overall pleased with the stay.
Jeffrey
Jeffrey
14. September, 2022.
10
The staff Gloria And the team were so Very kind, helpful, friendly!! They made the stay in Cortona the best!! Loved the St. michele amd the staff!!
Verified traveler
Verified traveler
12. September, 2022.
10
Would absolutely stay here again. Request a room with a view and received just that. I had one of the loveliest of rooms in the hotel with two amazing window views of the town. Working air conditioning. Spacious. Clean. Bathroom tub/shower would be tricky for those with limited mobility. Very close to Cortona city center. Arrange a taxi to pick you up from the train station ahead of arrival and departure. No car needed.
Bisila, New York
Bisila, New York
8. September, 2022.
10
Amazing hotel, totally recommended it. particularly the staff. The kindest!!!

Goolge Reviews

V. Renzo Panza
V. Renzo Panza
3. July, 2023.
You will love this place: it's in the heart of Cortona and you'll feel the magic of this place. Hotel staff is very kind and helpul; breakfast is good. Remember: you can't access to the city centre by car but hotel can allow you to load/unload your suitcases by a temporary pass.
Giuseppe Landini
Giuseppe Landini
28. June, 2023.
In antico palazzo dotato dei principali comfort l'hotel offre belle camere ben arredate fra cui una suite con resti di un affresco di Bici di Lorenzo della scuola di Masaccio, a due passi dalle piazze principali del centro storico di Cortona e un ricco buffet per prima colazione. Molto gentile e disponibile tutto il personale sia della reception che della sala della prima colazione.
olivia Ortenzi
olivia Ortenzi
21. June, 2023.
Albergo a 4 stelle... Le camere standard in realtà nulla di che.. Bagno minimal... Anche i prodotti da bagno essenziali... Niente kit ciabatte pulisci scarpe detergente intimo... Camera gelida... Fortuna c'era la coperta nell armadio... Posizione ottima... Potrebbe fare di più...
Sue Widerski
Sue Widerski
17. June, 2023.
The hotel was awesome...clean, quiet rooms. The staff was excellent. We have been recommending it to our friends. We hope to come back sometime.
Ragav Gopalan
Ragav Gopalan
6. June, 2023.
Charming hotel. Good American breakfast. The hotel is on top of a hill and a very narrow road leads to the entrance. You’d drive up hill, unload and park downhill. That wasn’t very clear to us when we booked. But the hotel staff hauled our luggage to rooms and held our large items in the office. Hotel is right in the middle of town square with proximity to great eating places. Can’t go wrong with this one!
Preethi Sundaram
Preethi Sundaram
6. June, 2023.
We LOVED our 1 night stay at San Michele! The only thing is if you are driving, it's up on a hill and parking is a little bit of a walk. But that's just a very small thing, compared to the location of the hotel! It's vibrant and surrounded by great restaurants!

TripAdvisor Reviews

Vincenzo S
Vincenzo S
5. July, 2023.
Vivere un'esperienza che ti resta nel cuore nel centro di Cortona Atmosfera splendida, sentirsi non turisti, ma ospiti a casa di amici. Personale molto professionale, gentile, presente mai invadente. Camera elegante, avvolgente con vista splendida, colazione ricca e con prodotti di qualità....ritorneremo come ogni anno! Grazie a tutti ed in particolare al Dott. Paolo Alunno ed a Gabriele Martini ed al "nuovo acquisto" Sig. Alessandro. Centro di Cortona a 50 metri....
Kingston P
Kingston P
4. July, 2023.
If there is a 6 star rating, I will give this hotel 6 star. 5 star isn't good enough for their kindness and excellence. On 5/20/2023, my wife accidently fail on the down hill road of Montepulciano and broke her ankle. We just happened to stop in front of Hotel San Michele after emergency treatment. While I was asking for direction to our reservation (a B&B in Cortona), the front desk young lady named Amalia, provided me a lot of information, and a map, telling me how to find our B&B. She also provided tips on the parking rules in Cartona, how to avoid getting parking tickets, etc... Since my wife ankle was broken, she couldn't walk further, we decide to stay on San Michele instead. Amalia was so kind. Even though she was slim and looked delicate, she tried very hard, to help us carry luggage, and help me, holding my wife jump to our room. At night, while we had difficulties calling airline to reschedule our flight back to US, the manager Alessandro provided us a lot of assistance, call the airline for us, and advised us how to get our cell phone working, parked our car, setting up room air condition, etc... We were so touched by their whole effort trying to make our life easier. Next morning, while we were leaving, Porter young man named Tahir, helped us every step of the way, moving my wife step out of the hotel, and helped us carry and arrange luggage in our car. We were so touched by their kindness. After came back to US, even though it's been almost two months, we were busy visiting our doctors, dealing with other things, we always wanted to write them a big thank you. Hope this review will express some of our feelings towards their service. Everyone in this hotel we met was very kind and very eager to help us. We'll never forget our experience.
Coastal486726
Coastal486726
4. July, 2023.
A beautiful classic old Italian hotel kept up meticulously. A beautiful classic old Italian hotel kept up meticulously. Extremely friendly staff and an amazing breakfast spread. The location is so close to the centre of the town with all the restaurants/bars/shops. Be aware that Cortona is a very hilly town so to walk to/from this hotel you will need to be physically able to manage hills.
renzo_p_018
renzo_p_018
3. July, 2023.
Magic You will love this place: it's in the heart of Cortona and you'll feel the magic of this place. Hotel staff is very kind and helpul; breakfast is good. Remember: you can't access to the city centre by car but hotel can allow you to load/unload your suitcases by a temporary pass.
Siro P
Siro P
19. June, 2023.
Più che soddisfacente Bellissimo hotel. In zona centrale molto tranquillo e rilassante, assenza di rumori. Ottima e abbondante colazione sia per chi apprezza la colazione salata che per chi apprezza quella dolce composta anche da torte e brioches di pasticceria. Servizio e personale veramente al Top
Sara M
Sara M
17. June, 2023.
Fantastic hotel Loved this hotel!! Our room was very comfortable, and well appointed. The hotel had several gathering areas which made it convenient to relax with our daughter who had a separate room. As we checked in our hosts made a few phone calls and got us a reservation to eat at a wonderful restaurant 2 doors away. We loved Cortona and Hotel San Michele!!
Joe F
Joe F
16. June, 2023.
A lovely, beautiful hotel with excellent staff Wonderful hotel with wonderful, attentive staff. Room and bathroom were spacious, and the breakfast room and sitting rooms were large and beautiful. Alessandro and the rest of the staff were very good to us. Thank you!
chris s
chris s
11. June, 2023.
Perfect in every way. Perfect location, perfect hosts and the on-site car parking is a major bonus (worth the extra cost). Highly recommend. We stayed here only overnight but,once there, we wished we could have stayed longer. Cortona old town is very special and definitely worth the visit.