The Reviews of our Customers
Booking.com Reviews
Excellent8.7Based on 818 reviews![]()
Ken27. May, 2024.8.0Very enjoyable. Loved Cortona and this was in the perfect location. ☺ Good hotel, great staff, excellent location. They were able to do alot and make it into quite a nice place, given the age of the building and related challenges. Our room (on the top floor) had some low beams running thru it that, if not paying attention, one would smash their head on. We were able to avoid the hazard, and actually appreciated the authenticity. It gave the feeling of staying in and old belfry where one might find Quasimodo himself. View overlooking the old tile roofs and down to the valley floor was amazing. ☹ All was good - nothing negative to report
Cherene27. May, 2024.10Absolutely wonderful stay ☺ Cortona is beautiful, the accommodation was perfect, great position in the town. ☹ There was nothing not to like
Fabio26. May, 2024.10Exceptional
Carlo25. May, 2024.9.0Wonderful
Jozef23. May, 2024.10☺Poloha hotela perfektna. Personal recepcie super. Moznost parkovania. Ranajky uzasne v peknom prostredi aj personal super. ☹Vsetko bolo perfektne nemam co vytknut. Odporucam tento hotel kazdemu kto sa chce ubytovat v Cortone
Maria23. May, 2024.9.0Wonderful
Valentina23. May, 2024.9.0Wonderful
Mark23. May, 2024.10Perfect location. Superb condition with a wonderful buffet breakfast. Our third stay in this hotel and we will return ag ☺ Perfect location. Superb condition with a wonderful buffet breakfast. Great to have a carpark available.
Michele22. May, 2024.9.0Wonderful
Expedia Reviews
Eccellente9In base a 228 recensioni![]()
John2024-05-2510Staff was incredibly helpful and the accommodations superior ☺Cleanliness, staff & service, amenities, property conditions & facilities
Nancy2024-05-2410☺Cleanliness, staff & service, property conditions & facilities
Nancy2024-05-2410We had a lovely stay and wished we could have stayed longer. We stayed at Hotel San Michelle two years ago and definitely wanted to stay there again. It is located just a few steps from the town square, shopping and wonderful dining spots. I will recommend Hotel San Michelle to friends who are going to Italy this fall. ☺Cleanliness, staff & service, amenities, property conditions & facilities
Wendy2024-05-2310Cozy in Cortona We stayed for one night. Lovely and great location. ☺Cleanliness, staff & service, property conditions & facilities, room comfort
Lynne2024-05-1710An inviting home base for exploring Cortona. Excellent staff, great location, very good breakfast, lovely shared spaces. ☺Cleanliness, staff & service, amenities, property conditions & facilities
Shari2024-05-1510Very helpful staff who parked our car in the difficult to manage car park. Great cleaning staff. We had marvelous views from our terrace. The hotel is old, but they have done their best to add modern amenities. We would have liked some warning that the water left in our refrigerator was not complimentary. That was our only niggle over a hotel we would definitely recommend.. ☺Cleanliness, staff & service, amenities, property conditions & facilities
Jessica2024-05-0610Amazing breakfast buffet. ☺Cleanliness, staff & service, amenities, property conditions & facilities
Thomas2024-04-2610Nice hotel in great location. Staff very friendly and helpful. ☺Property conditions & facilities, room comfort
Thomas2024-04-2510
Sylvia Lily Chimal de2024-04-2310
Goolge Reviews
ExcellentBased on 263 reviews![]()
Mary Keast14. May, 2024.Beautiful old historic building. Frescoes everywhere. I had a single room, with double bed. Room and bathroom very clean. Excellent location few steps from main piazza and plenty of eateries. Breakfast was good with plenty of choice. Staff excellent. I gave 4 stars as furniture at outside sitting areas was dirty and had spiders. Needs a clean and sweep. Looked unkempt.
Ufuk Pala12. May, 2024.Merkezi konumu gerçekten çok iyi,hotel sadece biraz küçük
Kirstin Spann15. April, 2024.Hotel San Michele is a MUST stay while in Cortona! It is a beautiful, upscale, clean, and professional business in the heart of Tuscany's most charming city. The staff were all extremely nice and helpful, providing tips and recommendations for restaurants and things to do throughout our stay. Gabriel and Manuel were both fantastic. The rooms/bathrooms were spacious, clean, and very cozy! My husband and I will definitely stay here again, and will recommend to anyone visiting Cortona. Wish we didn't have to leave!
AnnaBon2. November, 2023.Albergo 4stelle situato in zona centralissima nella bella Cortona. Palazzo d'epoca ben curato e ben arredato. Piccolo garage -4posti- a 20€ al giorno ( si evita però una lunga salita) camere spaziose e ben pulite. Scuroni e tende oscuranti. Camera 108 con ampio specchio a figura intera e pompa di calore puntata sul letto. Comodo divano e frigor in camera con 4 bottiglie da 0.5 di acqua di benvenuto. Saletta colazione - turni prenotabili al check-in pee garantire buon servizio) al primo piano con prodotti buoni ma migliorabili. Zona comune con divanetti e scacchiere con piccolo bar. Personale gentile e disponibile h24. Disponibile jacuZZI e piccola saletta relax con supplemento. Bello bello. Ammessi🐶 adatto 🧑🤝🧑accessibile♿sni. Ci sono molti gradini sia all'ingresso principale sia all'interno della struttura. Consigliato!⭐⭐⭐⭐⭐#Annabon#Toscana#2daysinCortona
TripAdvisor Reviews
ExcellentBased on 938 reviews![]()
Vincenzo S5. July, 2023.Vivere un'esperienza che ti resta nel cuore nel centro di Cortona Atmosfera splendida, sentirsi non turisti, ma ospiti a casa di amici. Personale molto professionale, gentile, presente mai invadente. Camera elegante, avvolgente con vista splendida, colazione ricca e con prodotti di qualità....ritorneremo come ogni anno! Grazie a tutti ed in particolare al Dott. Paolo Alunno ed a Gabriele Martini ed al "nuovo acquisto" Sig. Alessandro. Centro di Cortona a 50 metri....
Kingston P4. July, 2023.If there is a 6 star rating, I will give this hotel 6 star. 5 star isn't good enough for their kindness and excellence. On 5/20/2023, my wife accidently fail on the down hill road of Montepulciano and broke her ankle. We just happened to stop in front of Hotel San Michele after emergency treatment. While I was asking for direction to our reservation (a B&B in Cortona), the front desk young lady named Amalia, provided me a lot of information, and a map, telling me how to find our B&B. She also provided tips on the parking rules in Cartona, how to avoid getting parking tickets, etc... Since my wife ankle was broken, she couldn't walk further, we decide to stay on San Michele instead. Amalia was so kind. Even though she was slim and looked delicate, she tried very hard, to help us carry luggage, and help me, holding my wife jump to our room. At night, while we had difficulties calling airline to reschedule our flight back to US, the manager Alessandro provided us a lot of assistance, call the airline for us, and advised us how to get our cell phone working, parked our car, setting up room air condition, etc... We were so touched by their whole effort trying to make our life easier. Next morning, while we were leaving, Porter young man named Tahir, helped us every step of the way, moving my wife step out of the hotel, and helped us carry and arrange luggage in our car. We were so touched by their kindness. After came back to US, even though it's been almost two months, we were busy visiting our doctors, dealing with other things, we always wanted to write them a big thank you. Hope this review will express some of our feelings towards their service. Everyone in this hotel we met was very kind and very eager to help us. We'll never forget our experience.
Coastal4867264. July, 2023.A beautiful classic old Italian hotel kept up meticulously. A beautiful classic old Italian hotel kept up meticulously. Extremely friendly staff and an amazing breakfast spread. The location is so close to the centre of the town with all the restaurants/bars/shops. Be aware that Cortona is a very hilly town so to walk to/from this hotel you will need to be physically able to manage hills.
renzo_p_0183. July, 2023.Magic You will love this place: it's in the heart of Cortona and you'll feel the magic of this place. Hotel staff is very kind and helpul; breakfast is good. Remember: you can't access to the city centre by car but hotel can allow you to load/unload your suitcases by a temporary pass.
Siro P19. June, 2023.Più che soddisfacente Bellissimo hotel. In zona centrale molto tranquillo e rilassante, assenza di rumori. Ottima e abbondante colazione sia per chi apprezza la colazione salata che per chi apprezza quella dolce composta anche da torte e brioches di pasticceria. Servizio e personale veramente al Top
Sara M17. June, 2023.Fantastic hotel Loved this hotel!! Our room was very comfortable, and well appointed. The hotel had several gathering areas which made it convenient to relax with our daughter who had a separate room. As we checked in our hosts made a few phone calls and got us a reservation to eat at a wonderful restaurant 2 doors away. We loved Cortona and Hotel San Michele!!
Joe F16. June, 2023.A lovely, beautiful hotel with excellent staff Wonderful hotel with wonderful, attentive staff. Room and bathroom were spacious, and the breakfast room and sitting rooms were large and beautiful. Alessandro and the rest of the staff were very good to us. Thank you!
chris s11. June, 2023.Perfect in every way. Perfect location, perfect hosts and the on-site car parking is a major bonus (worth the extra cost). Highly recommend. We stayed here only overnight but,once there, we wished we could have stayed longer. Cortona old town is very special and definitely worth the visit.