The Reviews of our Customers
EXCELLENT Based on 644 reviews Posted on Booking CharlieVerified Very GoodPosted on Booking HeatherVerified Lovely old charm would stay again. ☺ Lovely old charm hotel. The staff were extremely friendly and helpful. ☹ Bed not very comfortablePosted on Booking ChiaraVerified Sempre bellissimo andare ☺ Sono gentilissimi e le camere sono confortevoli ☹ Tutto perfettoPosted on Booking AdamVerified Absolutely wonderful ☺ The wonderful attention to detail and special requests that were made and arranged. ☹ NothingPosted on Booking KevinVerified Very GoodPosted on Booking JackieVerified ExceptionalPosted on Booking SimonVerified Wonderful ☺ Location, attitude of staff ☹ Nothing reallyPosted on Booking PierangeloVerified Wonderful ☺ Posizione centralissimaPosted on Booking ThomasVerified A lovely hotel with excellent staff ☺ The staff were fantastic. We got upgraded to a Suite which was amazing. ☹ The only (small) point was no coffee maker in the room.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT Based on 276 reviews Posted on Expedia GianniVerified Ottimo hotel centralissimo. Il personale è stato davvero eccezionale. Complimenti ☺Cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Expedia jamesVerified Great and helpful staff. Room was great ☺Cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Expedia RobertVerified ☺Cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Expedia MichelVerified ☺Cleanliness, staff & service, property conditions & facilities, room comfortPosted on Expedia JOEVerified Posted on Expedia AnnaVerified ☺Cleanliness, staff & service, property conditions & facilities, room comfortPosted on Expedia YvonneVerified Very friendly and helpful staff. Nice rooms ☺Cleanliness, staff & service, amenities, property conditions & facilitiesPosted on Expedia KatharineVerified Posted on Expedia ANA, MEXICO CITYVerified Es un edificio antiguo muy bonito, la habitación muy amplia, el baño estaba arriba ( ya que había escalera), lo cual no era conveniente. Pero es parte de la experiencia de estar en un lugar así. El personal muy amable, el desayuno adecuado. El pueblo es bonito pero no hay mucho que hacer, lo tomamos de base para visitar Assisi, Pavia y otros cercanos. No hay estacionamiento pero te ayudan en cierto horario von un valet. Buena experiencia. ☺Cleanliness, property conditions & facilitiesVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
EXCELLENT Based on 264 reviews Posted on Google Michael HiltonTrustindex verifies that the original source of the review is Google. A very lovely hotel 🏨. The vibe of the hotel is olde worldy. The rooms are comfortable with a good amount of space. Bed 🛌 was firm but OK. The room had tea and coffee ☕️ and a kettle but no mugs or teaspoons. A bit weird. The staff were very helpful and friendly. Breakfast was pretty good except for the juices which were like a fruit drink not a fruit juice.Posted on Google R. H.Trustindex verifies that the original source of the review is Google. Nice hotel, a bit expensive but in the heart of beautiful Cortona. Very old building with lots of stairs, mini stairs and hallways. Getting lost is not an option. 😀 The room was fine but especially the bathroom was a bit outdated. Staff very friendly and helpful.Posted on Google Giovanni UllianaTrustindex verifies that the original source of the review is Google. Più che un hotel, una dimora patrizia. Meraviglioso palazzo storico in pieno centro. Grande gentilezza e disponibilità dello staff e "pet friendly". I nostri amici animali sono più che benvenuti. Prenotandolo, hanno disponibilità di un garage sempre in centro. Camera (nel nostro caso) molto ampia con ogni dotazione necessaria. Ottima esperienza.Posted on Google Alessandro RendaTrustindex verifies that the original source of the review is Google. Posizione ottima perché davvero vicina al centro storico. Le camere spaziose e pulite. La nostra era ben insonorizzata. Nella stanza affianco c’era un neonato ma non abbiamo sentito nulla. Dormito con la finestra aperta ed era tranquillissimo. Ottima la colazione. La struttura poi è molto interessante da un punto di vista storico.Posted on Google Alice SeberTrustindex verifies that the original source of the review is Google. Personale molto accogliente e attento. Soggiorno piacevole e rilassante. Super consigliato!Posted on Google IJA ANTrustindex verifies that the original source of the review is Google. Beautiful hotel, big rooms, comfortable with everything you may need. Kind staff, well located. Good breakfast, could have some more vegan options.Posted on Google Anja WiebeTrustindex verifies that the original source of the review is Google. We had no issues, the place was clean and the staff were friendly. The social areas and lobby was very nice. If only the weather was warmer during our stay; the little courtyard looked like it would be lovely! The loft room we were in could use an update mainly just for style, and mostly in the bathroom. But everything functioned as it should. Thank you!Posted on Google Manuela LombardoTrustindex verifies that the original source of the review is Google. Un bellissimo hotel in un palazzo storico, in centro. Camere spaziose , con grande attenzione alla pulizia.Personale gentile che ti accoglie e ti segue in modo discreto ma presente. Grazie alla professionalità alla disponibilità ma soprattutto al rapporto stretto con il personale addetto alla colazione. Grazie FrancescaVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
TripAdvisor Reviews
Posted on Tripadvisor Marco RVerified Esperienza superlativa L'albergo è in un antico palazzo storico nel centro di Cortona. Splendida l'ambientazione e le sale comuni, ottima la camera, spaziosa e nello stile dell'ambiente. Ben fornite le prime colazioni. Personale gentilissimo, anzi di più. Dall'albergo si ha il centro a pochi metri e tutta Cortona a portata di piede. Ritengo molto consigliabile prenotare il garage.Posted on Tripadvisor Diane SVerified We loved this hotel! We were greeted immediately as we pulled up to the hotel. All staff was warm, friendly and accommodating. The room was clean, large and stocked with everything to meet your needs including water! Breakfast was abundant and met dietary needs. Location of the hotel was perfect for everything-restaurants, sites and shopping. We had a wonderful stay!Posted on Tripadvisor Judith BVerified I would stay here again. This hotel was lovely. Central, comfortable, clean, with a super-friendly staff and delicious breakfast in a beautiful old building. My only complaint was a lack of hot water in the shower two of the four mornings I stayed at the hotel. Aware of the problem, the staff quickly had the problem fixed.Posted on Tripadvisor Giovanni CVerified Un tuffo nel passato. Personale Cordiale e disponibile. La struttura e' accogliente e interessante sopratutto dal punto di vista architettonico. Posizione Ottima.Posted on Tripadvisor Giovanni UVerified Viaggio a Cortona Più che un hotel, una dimora patrizia. Meraviglioso palazzo storico in pieno centro. Grande gentilezza e disponibilità dello staff e "pet friendly". I nostri amici animali sono più che benvenuti. Prenotandolo, hanno disponibilità di un garage sempre in centro. Camera (nel nostro caso) molto ampia con ogni dotazione necessaria. Ottima esperienza.Posted on Tripadvisor Claudia LeeVerified A room with a view We stayed in a suite with a fabulous view and I do mean fabulous! We had a bathtub with a hand held shower nozzle. The room was great and they helped get our luggage to our room. The staff was courteous and gave us great recommendations on places to eat dinner.Posted on Tripadvisor Samantha MVerified San Michele Hotel Our stay in Cortona at the San Michele Hotel was fabulous. The staff was knowledgeable, helpful, and accommodating; the rooms were historical and cozy; and the complimentary breakfasts were feasts. We felt like “locals” by the time we left a week later.Posted on Tripadvisor GiovanniVerified Il migliore a Cortona Bellissima dimora storica adibita ad albergo a 4 stelle. Personale gentile e disponibile. Seconda volta che ci torno. Tutto impeccabile. Complimenti a tutto lo staffPosted on Tripadvisor Jessica NVerified Excellent in every way! Excellent, excellent excellent! Five star friendly service. Delicious breakfast. The staff team does everything possible to provide a quality, comfortable, and unforgettable stay.Posted on Tripadvisor Annette MVerified The place to stay in Cortona Great location and the staff were very helpful. Highly recommend this hotel when visiting Cortona.Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
